Help Center

Our service providers are FedEx, UPS, and USPS. The carrier is determined by the service available for your ship to location and the method of delivery (Standard, Expedited or Next Day) you select. Delivery times do not include processing time. Processing time for in stock items is approximately take one (1) business day.

Standard delivery time is two (2) to five (5) business days after shipping. Orders requesting Expedited service or Next Day service, are shipped the same day (Monday through Friday). You can expect delivery in two (2) business days for Expedited service and one (1) business day for Next Day service after shipping.

Please allow two (1) to eight (8) weeks for delivery to APO/FPO addresses. However, due to restrictions at APO/FPO postal facilities, we are unable to ship oversized and/or heavy items to APO/FPO addresses. Expedited shipping and Next Day shipping are not available for P.O. Box, APO/FPO addresses, Alaska, Hawaii, or U.S.Territories.

If the item is not in stock, you will receive an email to notify you. You will receive a full refund.

You will have 30 days from shipping date to return or exchange your item and it must be sent back in the original packaging with materials included. High value merchandise, such as diamonds, must be in new condition (meaning no scratches, marks or damage, and no alterations of the item).

Items purchased from a retail location must be returned to the store it was originally purchased from.

Return my VESSO item

We offer a 100% satisfaction guarantee. It doesn’t just end when you purchase a Vesso piece. We also cover your Vesso piece with a limited lifetime warranty! If your item ever breaks or fades due to wear and tear, we will replace it one time with no replacement cost.

If you have any more questions please Contact Us.

If you are a retailer and would like to purchase Vesso accessories for your store.

Please complete the following questionnaire, we will respond to you within 2-3 business days.

Become a VESSO retailer